Business Communication with Digital Technology

The Internet becomes the locus of IT-based business capabilities

Tang — Fri, 17 Jul 2009 22:49:43 +0000

In summary, technology can change consumer behavior as well as allow businesses to stretch, change and expand through highly flexible and elastic capabilities, especially in the aspect of bridging of resources through 4 aspects: workforces, processes, IT capabilities and innovation. As a consequence of maturing of technologies to squeeze intelligence from data, data management becomes important and significant. However, the lack of sophisticated use of data emerges a problem despite of the increase of huge databases and warehouses due to many reasons. On the other hand, expected changes in everything-elastic world will happen which respect in 5 ways: the standards of accessing data from big and complex enterprise systems, a tighter integration between data and analytics, the entry of sophisticated data visualization tools, the development of business process management, sharp increase in the amount of public information. These improvements will promote the decision-making process of organization. Besides, the everything-elastic world will experience several trends. These trends will be influences by 3 factors: Cybersecurity and IT risk, climate change and sustainable development and the Millennials.
In my opinion, the everything elastic business has advantages weigh disadvantages than traditional business. The most significant benefit represents in data collection and management, in other words, everything elastic business facilitate the process of collecting data and the data will be more integrated and accurate. For example, in audit companies through everything-elastic business auditors can research information more quickly and conveniently instead of traditional business. On the other hand, the popularization of everything-business will suffer from some difficulties and experience several trends.
Kishore S Swaminathan. (2009). An Everything-Elastic Business :Flexible technology allows business to stretch and change at will. Information Management, 19(5), 26. Retrieved July 17, 2009, from ABI/INFORM Trade & Industry. (Document ID: 1750918821).

J.C. PENNEY GETS THE NET; Its quiet mastery of e-biz has helped turn the department store around

PanJae — Fri, 17 Jul 2009 21:22:16 +0000

This article is an example of successful cases of e-biz (internet business). J.C. Penney which is a department store has ranked among the top five websites and it results J.C. Penney to get net(more revenue). One factor leading to such successful result is that JC Penney introduced e-biz to their operating system since 1994. E-biz makes the company communicate to customers conveniently and effectively. They have been using the e-biz system not only as a place to make a sale but also as a tool to lure shoppers to stores. Now, e-biz is an indispensable to businesses I think.

Original Source (Reference)
Robert Berner. Business Week. New York: May 07, 2007. , Iss. 4033; pg. 70 . Retrieved on July 17th, 2009 from MSU Libraries Research Pro.

B2B web exchanges: Easier hyped than done

PanJae — Fri, 17 Jul 2009 11:33:29 +0000

I think this scholarly article will be good if we think it connected to the Logitech’s or Cisco’s(Tang posted) on-line conference technology. The author says “B2B exchanges may not be the great e-biz miracle they had only so recently seemed.” However, This aritcle was pubulished 8years ago. Now B2B web exchanges often occurs. And this article says that “The fax machine was invented way back in the early 1970s, but we never began to actually use it until 1985.” In this context, the on-line conference system needs more time to spread out and develop to be more simple (easy to use) and to be more cheap to use.

Reference
Ted Doyle, Judy Melanson. The Journal of Business Strategy. Boston: May/Jun 2001. Vol. 22, Iss. 3; pg. 10, 4 pgs Retrieved on July 17th, 2009 from MSU Libraries Research Pro.

Leading Korean Construction Contractor Builds Secure Infrastructure With Juniper Networks

PanJae — Fri, 17 Jul 2009 11:04:06 +0000

This article is an exmple of succesful cases of digital tech(network system). This article is so impressive to me because the construction company is a korean firm. KEC (Kolon Engineering&construction) introduced Juniper network to their internal communication system. I do not know technical benefits of juniper network but it is truth that KEC is saving 60% of their operating cost compared to the former year with juniper network. It gives KEC a effective Infrastructure. Wonderful article!

Original Source (Reference)
Business Wire. New York: Jul 10, 2006. pg. 1 Retrieved on July 17th, 2009 from MSU Libraries Research Pro.

What you might not know about messengers

akshaymody — Fri, 17 Jul 2009 08:53:19 +0000

This article talks about how MSN Messenger, Yahoo, ICQ etc are underrated communication platforms. Altom believes that these communication technologies have the same functions as their more professional counterparts like Cisco etc. He implies that, they can be used on a small scale, amongst employees and for small tasks. Other than that they are not so productive, there are also issues that there is a possibility that it may reduce the efficiency of the work force. There are also security issues with these platforms, they are susceptible to being hacked easily, and this is alarming for large enterprises. There is also the problem, that you can’t chat with users with different service providers, for example a person on MSN can’t talk to a person on Yahoo on the same messenger.

Overall, companies should experiment with these platforms for a while. If it works out, they could be saving a lot of money, and if it does not they have nothing to lose.

Original Source:

Altom, Tim. ”What you might not know about messengers.(RETURN ON TECHNOLOGY)(Viewpoint essay).” Indianapolis Business Journal 29.22 (August 4, 2008): 30(1). General OneFile. Gale. Michigan State University Libraries. 17 July 2009
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From the top: technology is making it easier for executives to communicate with employees

akshaymody — Fri, 17 Jul 2009 08:37:11 +0000

This article talks about the overall efficiency of firms that are communicating well. A study conducted depicts that a firm with effective communication practices is able to likely to report employee engagement four times over firms that communicate less. In another study, the results showed, firms that have established a successful communication mode are likely to return 91 percent to shareholders. For effective communication practices companies have incorporated the use of local intranet, which is somewhat of a advanced local area connection. With help from IT giants such as, Microsoft and IBM companies have set up advanced communication technologies that have improved efficiency within companies drastically.

The most important message in one can take from this article is that a executive should not be cheap while investing in a good communication platform for his/her enterprise.

Original Source:

Robb, Drew. ”From the top: technology is making it easier for executives to communicate with employees.” HRMagazine 54.2 (Feb 2009): 61(3). General OneFile. Gale. Michigan State University Libraries. 17 July 2009
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The Impact of Technological Developments on The Workplace

akshaymody — Fri, 17 Jul 2009 08:20:41 +0000

This article talks about the cons of advancements in communication technology. The article talks about how there are lapses in these advancements as well, for example in the article there is mention of how an employee of Societe Generale was able to crack the security system, and engaged in trade that resulted in a loss of $7.5 billion, he was able to cover up his tracks without getting caught for months. With new developments in technology, companies should be monitoring what information is going where. Nowadays an employee in a matter of seconds can download a lot of data on a thumb drive, this can prove to be disastrous if that information lands up in the wrong hands.
The essence of this article is an important message, which is, that however great developments in communication are there is always a negative aspect to these so called marvelous lifesavers.

Original Source:

Ginsburg, Roy A. ”The Impact of Technological Developments on The Workplace.” Employment Law Strategist (Feb 1, 2009): NA. Academic OneFile. Gale. Michigan State University Libraries. 17 July 2009
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Coca-Cola Enterprises Inc. uses cloud-based system and smartphones to manage product distribution)

akshaymody — Fri, 17 Jul 2009 08:01:00 +0000

This article talks about how Coca-Cola has incorporated the use of smartphones into their business methods. With a cloud computing software, developed by Antennae Software, employees are in constant touch with storehouses. This has improved overall efficiency within Coca-Cola’s distribution services. The obvious reason behind this is the introduction of smartphones amongst employees. With software specific smartphones companies can improve their distribution drastically as per the case in Coca-Cola. They are the pioneers in introducing these ideas, now enterprises like Xerox, At&t and DirecTV have and/or considering to introduce this great technological marvel.

Original Source:

“SMARTER STOCKING.(In Depth)(Coca-Cola Enterprises Inc. uses cloud-based system and smartphones to manage product distribution)(Brief article).” Business Week 4135 (June 15, 2009): 48. General OneFile. Gale. Michigan State University Libraries. 17 July 2009
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Is your business a Blackberry business?

mooshomax — Fri, 17 Jul 2009 02:43:28 +0000

It seems that when companies or businesses around the world try to develop better communication between their employees, they rely on each member of the business to be well equipped with the latest cell phone technology. Many businessmen and women have received “company phones” in which the technology is intended to help improve communication in order to have successful production. Most people don’t know that RIM (Research In Motion), which is the corporation responsible for making all Blackberry phones, almost went out of business in 2005 due to patent infringements with their rival company Palm (http://www.msnbc.msn.com/id/10265694/). However the Blackberry name survived and is now the front-runner in business communication technology.

Blackberry was the first notable cell phone company to fully develop an email feature for their phone (http://en.wikipedia.org/wiki/BlackBerry). This feature enabled people to send and receive emails not just from other Blackberrys, but all the other email capable devices as well. People soon caught on to the idea of “fast information” when Blackberry’s first email ready phone came out in 2002. The thought of being able to send and receive information with something that is always attached to the hip, made Blackberry seem like a gift from above for businesses.

Other companies have caught on such as Apple with the iphone, and Palm with their Treo’s and the new Pre. I personally have a Blackberry Bold, which I literally can not put down most of the time. I have played around with the iphone before. I must say that visually it does have an advantage with its full touch screen and Mac-like features such as Safari Internet service. However, I see the competition between the iphone and Blackberry as almost a direct reference to the Mac vs. PC battle. The iphone has all the visuals and easy to use features much like the Mac notebook does. On the other side though, the Blackberry shares a PC nature of having more advanced features like copying and pasting (before the iphone decided to add the feature), and much better email software. In addition, I am not a very big fan of the iphones touchscreen, or for that matter, touchscreens of any nature. They make writing text messages and emails virtually impossible for people who actually have decent sized thumbs! Also, Blackberry offers a text service called BBM (Blackberry Messenger), where all blackberry owners can text with each other on an unlimited basis without worrying about it being considered an expensive text message (for those who don’t have unlimited text). Overall, Blackberry currently has precedent over any other competitive phone on the market for the simple reason that ALL the major wireless companies (ATT, Verizon, and Sprint) promote the phone mainly as their number 1 phone choice. Simply no other phone has the widespread appeal that the Blackberry does!

Organizational Characteristics, Modes of Internet Adoption and Their Impact: A Singapore Perspective

PanJae — Fri, 17 Jul 2009 01:39:35 +0000

This article is a research paper (scholarly source). It researches that how modes of internet adoption affects businesses in Singapore. There are two kinds of modes which are basic and advanced adoption in this paper. Questionnaires were sent to 566 firms in Singapore and 159 usable responses were received. Firms in a basic adoption mode typically use the Internet to provide firm information and product information to customer and business partners, and to establish another communication channel between the firm and its environment. In contrast, in addition to providing online information, firms in an advanced Internet adoption mode focus more on business transactions and integration of Internet strategy with the firm’s business strategy, thereby transforming the firm’s traditional business model into an Internet-based business model. Generally, larger businesses are in advanced modes. One important thing is that firms in advanced mode can take more advantages of competitive benefits which are alliance, differentiation, and innovation. Interesting point is that firms in advanced mode actually use their adoption for using those benefits rather than reducing costs! I have just thought of reducing costs using internet if I were a CEO but after reading this research paper I learn more competitive benefits rather than reducing costs. This is a very interesting research.

Orginal Source (Reference)
Thompson S H Teo. Journal of Global Information Management. Hershey: Apr-Jun 2007. Vol. 15, Iss. 2; pg. 91, 25 pgs. Retrieved on July 17th, 2009 from MSU Libraries Research Pro.